Refund policy

RETURNS

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in its original packaging, and must not show any deterioration whatsoever, marks, soiling, or any element calling into question abusive use of the product rendering it unusable.

Return address:

42 avenue Jean Jaures, 92140 CLAMART, FRANCE


To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

In certain cases, only partial refunds are granted: (if applicable)
* Any item that is not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received the returned item. We will also inform you whether your refund is approved or denied.

If approved, your refund will then be processed, and your credit card or original method of payment will automatically be credited within a few days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, as it may take some time before your refund is officially posted.
Then contact your bank. There is often some processing time before a refund is posted.
If you have done all of this and still have not received your refund, please contact us at the following address: contact@phygiatech.com.
Sale items or promotional items (if applicable)
Only regular-priced items may be refunded. Unfortunately, sale items or promotional items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged initially. If you need to exchange it for the same item, send us an email at contact@phygiatech.com and send your item to: 42 avenue Jean Jaures, 92140 CLAMART, FRANCE

Gifts
If the item was marked as a gift at the time of purchase and if it was shipped directly to you, you will receive a gift credit for an amount equal to the value of the returned item. Once the returned item is received, a gift certificate will be sent to you by post.